Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour resolution guarantee with all our cloud hosting packages, which means each advice inquiry you submit will undoubtedly be reacted to in only sixty minutes maximum. Our support company members are trained to promptly resolve any case and to offer you prompt information on any issue that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is delivered by a group of licensed technicians who definitely are ready to answer your question promptly. You’re able to speak to the technical support crew by starting a customer assistance ticket from your Web Hosting Control Panel or by submitting us an email. On working days, you can also contact us on the phone or take advantage of the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel presents a comprehensive know–how base that is included in all parts. In each section, you’ll find a Help control key that will load for you a group of step–by–step courses on how to make use of a certain element or execute a certain action. Moreover, we have produced tutorial clips so its possible to get a better idea of the Control Panel’s interface.