Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help Center section included in Five Star Web Hosting’s Web Hosting Control Panel features a collection of help articles and frequently asked questions. Aimed towards fixing any common problem that you could possibly face, they are written by our support team of capable techs.

  • Top quality support service

  • Video Tutorials

  • We have compiled a collection of step–by–step video tutorials that visually show how to settle a typical issue connected with your cloud hosting account. You will find the educational videos in the Help section.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 customer care service and come with a 1–hour response guarantee. Our expert technicians will be available to you day and night and will fix any issue that you may possibly have within less than 60 minutes after the tech support ticket submission. In most cases, a response will be given to you in less than 20 minutes.