Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Response Guarantee

  • Our team of professionals will do their best to respond to your support enquiries in up to 1 hour. If, however, the difficulty you have come across requires aid from our Administrators’ =Dept,= we’ll send the ticket to the technician in charge and will write a reply to let you know.

  • Top quality support service

  • Professional Tech Assistance Service

  • Our tech support Dept is going to be working for you 24/7/365 to to take care of all support inquiry tickets that you submit. We offer client help for all software packages that are pre–installed on your server. These include our in–house created Web Hosting Control Panel, the preferred OS plus the server management panel (with regards to the VPS type).

  • Intuitive help center

  • An Informative Help Zone

  • Each part of the Web Hosting Control Panel that is provided cost–free with your VPS offers you an integrated article base. There’s a number of descriptive how–to articles and reviews and a range of step–by–step video tutorials that display all the normal site supervision duties. You can find them by clicking the Help or Video control keys in the upper right side of each Control Panel section.