Website Migration

A: The web site migration service offered by Five Star Web Hosting is totally free and consists of moving all your web files, databases and emails from your present web hosting provider to your brand new hosting account with us. We’ll also fine–tune all the configuration settings needed for your websites to be fully functional on our state–of–the–art cloud hosting platform.Our technicians are completely capable of transferring any type of web site. With years of practical experience behind their backs, they’re experts in the specificities of our cloud hosting platform, our Control Panel as well as all other widely used Control Panels. For them, moving a custom–built web app with a lot of custom libraries is as elementary as moving a plain WordPress blog.

A: We strive to perform all web site migrations ASAP. Yet, we do not have a fixed time frame for website migrations. There are various facets that you have to take into consideration – the mere size of your website and the workload of our web site migration team, etc. We constantly strive to implement each migration in less than 48 hours. With smaller websites, our team typically manages to finish within 24 hours.

A: We’ll need the login details for your current hosting provider’s Control Panel and the web site’s name (domain name).

A: Our Privacy Policy is an inseparable part of the agreement that we’ll have with you as a client. We are focused on safeguarding the security of the private info collected from the clients. To accomplish that, we use technical safety measures so as to avoid the loss, the misuse, the modification or the unauthorized leak of the private data under our control. The measures include, but are not limited to: physical, digital and administrative procedures to protect and secure the data that we collect online. When we request customers to supply financial info (for instance, a debit card number), this info is shielded using the Secure Sockets Layer (SSL) encryption method.

A: While we transfer your website, it will be available both in your hosting account with us and in your account with your old web hosting provider. When the transfer is finished, we’ll make sure that everything is functioning properly and that the integrity of your data is not affected prior to notifying you that the migration is over. Then we will tell you how to move the domain name to your web hosting account with us and how to modify your DNS settings.

A: Nope. We will never touch base with your hosting provider about anything at all. They will not be aware of the website transfer either.

A: We can transfer your web site from any hosting provider or any Linux–based hosting platform on condition that we can obtain access to the Control Panel and there is File Transfer Protocol access available.The only web sites that we are unable to migrate are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.